Faith Hospice is a Non-discriminatory and Inclusive Organization.

Faith Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Faith Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. 

Faith Hospice provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters

• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters

• Information written in other languages

If you need these services, contact Kim Motter at 616-956-9440.

If you believe that Faith Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Kim Motter, 2100 Raybrook, Suite #203, Grand Rapids, MI 49546; phone 616-956-9440; toll free 800-447-3007; fax 616-954-1520; e-mail kim.motter@christianlivingservices.org.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Kim Motter is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html